Information Technology 

Diploma of Information Technology- ICT50220
Qualification Description

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.


Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Possible Career Pathway:

  • Help Desk, Network Support Technician

  • System Administrator

  • Assistant I.T. Manager